Return & Refund Policy

Benyette LLC DBA Spearman Solutions honors return and refund policies in alignment with our suppliers and manufacturers, including D&H Distributing.

Eligible Returns:

• Must be requested within 15 days of receipt.

• Items must be unopened, unused, and in original packaging.

• Defective items must be reported immediately upon receipt.

Non-Returnable Items:

• Opened software or digital products

• Special-order or customized items

• Products damaged due to customer misuse

Return Process:

1. Email CSR@spearman.solutions with your order number and reason for return.

2. If approved, you’ll receive instructions and a return authorization.

3. You are responsible for return shipping unless the product was defective or mis-shipped.

Refunds:

• Once the item is received and inspected, refunds will be issued to the original payment method.

• Shipping fees are non-refundable.